Frequently ASked Questions
CAD Files
WHAT CAD FILES DO YOU ACCEPT?
3DM (for any type of file), DWG, DXF(for 2D files) IGES (3D cut files) STL (for polygon 3D files)are preferred, though most file types can be processed upon request.
CAN YOU DRAW/DESIGN IT FOR ME?
If you submit a sketch file we can convert it to a CAD drawing at a cost. This would be included in the itemised quote supplied.
CAN I TALK TO YOU ABOUT MY FILE/DESIGN?
You can contact us via phone and e-mail we would be happy to assist you in making sure your files can be cut correctly.
CAN I CUT A TEST?
Yes you can have as many tests cut as you like but they will be charged at the standard rate.
DO I NEED TOLERANCES?
Yes all parts required to fit together or join will need a tolerance. Please refer to our drawing considerations document or call us to discuss.
HOW LONG DOES IT TAKE TO GET SOMETHING CUT?
Lead times can vary week on week but we usually have a 1 week turnaround depending on how much cutting is involved.
HOW CAN I SPEED UP THE CUTTING PROCESS?
Here are a few ways in which you can speed up the cutting process:
1. Use larger diameter cutters, this means that more material can be removed at a faster feed rate and in less passes
2. Reduce detail in the parts to be cut
3. Use a less dense materials
